We contact you throughout the repair process to keep you informed. To enhance that feature of our customer care, we’re in the process of building online and mobile tools that make it easier for you to find your status at any time.
In the meantime, check out our repair process below. When you get a call from one of our customer care professionals, this will provide you with an overview of what is taking place.
If you have any questions, please feel free to contact the store directly.
Thank you for choosing Sterling Autobody Centers. You made the right choice in auto repair!
At this point of the repair, we review the information received by your insurance company and look over the damaged area of your vehicle with you.
After reviewing the damages with you, our Customer Service Representative will go over what to expect throughout the repair and get any signed documentation needed at this point.