Frequently Asked Questions

You can ask us anything. But, chances are, someone already has. For quick answers, browse our FAQs to see if we already have your answer.

Why does my Insurance Company list Sterling Autobody as a Repair Facility Option? Expand

Will my vehicle ever be the same after an accident? Expand

What is Sterling’s Warranty? Expand

Will you accept the estimate I received from My Insurance Company? Expand

Can I just stop by for an estimate? Expand

Why can’t I get an estimate over the phone? Expand

What Can I Expect When I Drop Off my Car? Expand

Can Sterling Help Coordinate a Rental Car? Expand

What is an Aftermarket Crash part? Expand

What are LKQ parts? Expand

How can you match my paint if you are not a dealer? Expand

What is the difference between Waterborne paint and Solvent based paint? Expand

Do Waterborne coatings perform as well as solvent-borne? Expand

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